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Current job vacancies:


 

Staff Photographer (Full-Time Position)

The Staff Photographer will work closely with & take direction from Director of Photography and Studio Manager to ensure efficient operation of the Photo Studio, as well as act as the studio Staff Photographer.

We Offer:
We’re a leader in integrated visual communications that provides strategic, cost-effective solutions for our clients. We’re passionate about keeping up with the latest digital technology so we can offer our clients the best.

MAJOR RESPONSIBILITIES

  • Photography relating to clients’ needs and requirements
  • Maintain all photography equipment and arrange repairs when required
  • Provide trouble shooting and preventative maintenance of imaging capture systems
  • Maintain Studio in a clean organized state
  • Perform monitor calibration & software updates as required
  • Oversee freelance photographers, assistants, and stylists
  • Receive and update layouts and production board during a project
  • Receive, unpack, shelf, and return merchandise from client as required
  • Process and archive RAW files and coordinate prepress involvement as required
  • Review created images for quality control and client specifications including delivery of files to client
  • Studio prep, set building, painting, merchandise assembly and set striking
  • Arrange transportation and associated equipment to and from locations when necessary
  • Coordinate and monitor project production to ensure timely file delivery to clients
  • Assign and manage daily image requirements of freelance photographers on large projects

ADDITIONAL RESPONSIBILITIES

  • Prepare portfolios and sales materials as required
  • Receive and process vendor invoices
  • Prepare quotes as requested from Sales, Estimating, or directly from clients
  • Maintain adequate supply levels of consumables used within the Studio and arrange purchasing
  • Create job dockets, job cost reports, and any other job reports as required
  • Track, manage, and approve freelance employee time entries
  • Interact with clients to support the strategic and creative direction of projects and attend planning meetings
  • Maintain contact with clients and obtain client approvals throughout project progression

Education

  • Photography degree/ certificate

Years of Experience

  • 5 plus years of experience working in a commercial Omni Channel Studio.
  • Knowledge of multiple capture devices
  • Stills and video experience
  • The ability to troubleshoot problems with studio equipment.

Technical Knowledge / Expertise

  • Technical lighting skill
  • Image editing
  • Video editing
  • Software required: Capture one, Adobe CC

OTHER REQUIREMENTS

  • Small amount of travel (location photography) ability to lift up to 50 pounds occasionally
  • Hours are flexible and are driven by customer demand.

Job Type: Full Time/Salary
This position offers a competitive hourly wage and benefits package including health, dental and life insurance, and paid vacation. To learn more about our company, please visit www.tigroup.ca   Please submit your resume to Human Resources at jobs@tigroup.ca and reference Staff Photographer in the subject line no later than 5:00 PM (EST) on December 29th, 2017.

TI Group is an equal opportunity employer and does not discriminate on the basis of race, citizenship, colour, creed, sex, sexual orientation, age, marital status, disability, or other protected characteristics and is committed to employing a diverse workforce.

(Posted December 15, 2017)

Call Centre Production Coordinator (Full-Time Position)

Reporting to the Manager, Client Services, the Call Centre Production Coordinator provides support to our Account Management Team through pre-and post production organization as well as to provide post production and sales support.

We Offer:
We’re a leader in integrated visual communications that provides strategic, cost-effective solutions for our clients. We’re passionate about keeping up with the latest digital technology so we can offer our clients the best. We can provide a competitive compensation package and fully paid benefit plan. Our qualified team members are offered flexibility, training and advancement opportunities.

MAJOR RESPONSIBILITIES:

Pre & Post Production – Admin

Solicitation

  • Create and communicate the monthly POP and DM programs with Franchisees
  • Solicit and collect orders and manage timelines with respect to order deadlines; send reminders 2 days in advance of solicitation close date
  • Develop “store profiles” to track order trends
  • Collect and review customer requirements directly from the Account Manager, from Head Office or from Franchisees via email, phone, text or in person
  • Confirm that the specifications received are complete (including packing and shipping information) for accurate estimates
  • Collect payment information
  • Create complete and accurate POP lists with distros and kitting information

Creative

  • Document a project brief for Creative and Data teams to include design direction, language, product assortment and price points versioning requirements
  • Meet with TI Group Creative to establish timelines for layouts and approvals within the designated POP window periods
  • Report the participation ad non-participation of Franchisees to Marketing lead after 2 weeks of solicitation
  • Work with Franchisees and Head Office to communicate changes to TI Group Creative until final approval is received
  • Track design and data hours for invoicing to Head Office and Franchisees
  • Manage timelines and deadlines for Creative by working with the Studio Co-ordinator and Studio Manager
  • Secure translations from Brand Lead for Quebec market when necessary
  • Co-ordinate creation of Roll Out Guide in English an French that provides instruction on how to utilize the POP in the store kit
  • Manage change orders (adding / changing of estimates and dockets) – advise Account Manager or client of new costs
  • Communicate additional costs to Account Manager during Creative development for products or services that are “out of scope” or that may require advanced payment (such as postage)
  • Immediate escalation of issues (delivery dates, quality, etc) to the Account Manager
  • Quality checks
    • proofs
    • spot check layouts
    • compliance to Brand Style Guides

Post Production

  • Monitor phone and email “hotline” to receipt and take action on inbound inquires from Franchisees related to POP store kits such as:
    • Package tracking information
    • Missing/damaged print pieces
    • General Inquiries
    • New store openings/renovations/special event requests

Sales Support

  • Attend client meetings, as required – car required for offsite visits
  • Build successful relationships with Franchisees and Head Office
  • Coordinate and schedule customer OKs and plant tours, as required
  • Follow up with TI Group employees (or with subcontractors) to ensure accuracy of work and delivery of materials, job parts or the finished project
  • Be available for consultation or questions before, during, after actual production

Education:
Post-secondary degree in a related discipline (Graphic Communications, Business, Marketing, Graphic Design or Advertising)

Years of Experience:
Minimum 3-5 years’ direct work experience in a business development, sales or customer service, including strong understanding of print production process and execution.

Knowledge / Expertise:

  • Proven knowledge and expertise in customer service; demonstrates a complete understanding of pre-and post-production
  • Ability to prioritize and multi task
  • Experience with national brands, ability to understand client needs and complex requests.
  • Experience using MS Office applications, especially strong in Excel and can use this information in the correct context
  • Strong knowledge of Print Industry and trends.
  • Familiarity with MIS software. ePace preferred
  • Excellent communication and presentation skills both oral and written
  • Bi-lingual (French) considered an asset

Behavioral Competencies (TI Group Values)

  • Teamwork (T) – cooperation, positive attitude, relationship building
    • Ability to work with cross-functional teams
  • Innovation (I) – develops thorough plans, explores new ideas, problem solves
    • Creative problem solver with a strong work ethic and attention to detail and accuracy
    • Relies on experience and judgment to plan and accomplish goals.
  • Motivated to achieve Greatness (G) – committed to service excellence, focused, productive
  • Respect & Character (R) – organized; behaves with honesty & integrity
  • Open Communications (O) – clearly stated, focused and effective; calm and well-presented
  • Unification (U) – shares ideas across organization; completes work with other areas in mind
  • Pride in Work (P) – quality and care; executes work on time and on schedule

OTHER REQUIREMENTS:

Hours of Work:

  • Full Time – 40 hours/ week
  • Available for additional hours if need be, will do what it takes to get the job done

Job Type: Full Time/Salary Based
This position offers a competitive compensation plan and benefits package, including health, dental and life insurance and paid vacation.  To learn more about our company, please visit www.tigroup.ca   Please submit your resume to Human Resources at jobs@tigroup.ca and reference Call Centre Production Coordinator in the subject line no later than 5:00 pm (EST) on December 21st, 2017.

TI Group is an equal opportunity employer and does not discriminate on the basis of race, citizenship, colour, creed, sex, sexual orientation, age, marital status, disability, or other protected characteristics and is committed to employing a diverse workforce.

(Posted December 7, 2017)

Account Production Manager (Full-Time Position)

Reporting to the Account Director, the Account Production Manager is responsible for overseeing all phases of print production for one account team. You will manage the initial scheduling, estimating, reviewing projects with account team, quality control, pre-press, printing, finishing, fulfillment and delivery. You will also oversee your team’s daily workflows and ensure a high level of service. You will make recommendations to internal and external stakeholders for efficiencies, cost savings and process improvements.

We Offer:
We’re a leader in integrated visual communications that provides strategic, cost-effective solutions for our clients. We’re passionate about keeping up with the latest digital technology so we can offer our clients the best. We can provide a competitive compensation package and fully paid benefit plan. Our qualified team members are offered flexibility, training and advancement opportunities.

MAJOR RESPONSIBILITIES:

 Production Management

  • Ensure the team produces accurate RFQs for products based on specifications and prototypes
  • Maintain day-to-day project management working with internal and external stakeholders to ensure all deadlines are met
  • Monitor and manage production volume from print, finishing, fulfilment, shipping and outside vendors
  • Escalate production issues as required and work with respective departments to devise solution
  • Develop program strategies which are both beneficial and economical for the client. Advise on economic formats, working with internal stakeholders to derive cost efficiencies for print campaigns.
  • Ensure that the client sales and profit budget is exceeded and that all costs related to your team orders are strictly controlled

 Project Management

  • Define project scope, goals and deliverables that support business goals in collaboration with clients
  • Effectively communicate project expectations to involved parties throughout project life cycle
  • Liaise with project stakeholders on an ongoing basis
  • Plan and schedule project timelines and milestones using appropriate tools
  • Develop and distribute product mock-ups
  • Maintain a work in progress report to track project milestones and deliverables
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans
  • Review the overall costs of the job

Team Management

  • Leads a group of 5-6 production planners and project managers
  • Review project specifications for high profile campaigns and assist team to ensure timely execution
  • Provide guidance to team members and initiate production meeting as required
  • Conduct project post mortems to make recommendations to internal team and external suppliers for process or quality improvements in necessary areas.
  • Develop best practices and tools for project execution and management to include process improvements, recommendations across departments

Others

  • Participate in proactive innovation to develop and maintain business relationships, improve product knowledge and identify opportunities to increase sales
  • Analyze and report account activity information, financial and sales reports to ensure achievement of objectives and budget and identify trends and patterns for account analysis and business planning

RESPONSIBILITIES:

  • Manage vacations and absences within team – distribute work accordingly amongst group
  • Point of contact and resource on complex and high priority jobs for others on the team
  • Able to solve problems and make decisions at all stages
  • Where necessary, contact the customer and ensure appropriate measures are taken
  • Able to advise team members and share knowledge of best practices in all production environments
  • Advise team on stock and other materials, as required
  • Advise team on outsourcing needs, as required

ADDITIONAL RESPONSIBILITIES:

  • Gain and maintain a thorough knowledge and understanding of TI Group’s production equipment and capabilities (speeds, limitations, preferred substrates)
  • Gain a thorough knowledge and understanding of the equipment and capabilities of our suppliers and sub-contracted vendors
  • Be available for colour and/or quality checks for any work being done away from TI Group premises
  • Inspect the quality and correctness of work being done at TI as required
  • Negotiate timing and/or pricing with suppliers to achieve timelines and budget
  • Supports team efforts and initiatives – participate in the on-going improvement of processes and methods
  • Take initiative, explore new methods, provide recommendations, share new ideas
  • Available for additional hours if need be and will do what it takes to get the job done

 Years of Experience: 
Minimum 6-8 years related experience in print production (litho, large and small format) and retail POP

Education: 
Post-secondary education including college or university in the graphic arts

Qualifications/Experience:

  • Strong knowledge of manufacturing functions – production process including press impositions; experience with project management techniques
  • Strong knowledge of Printing and staying up to date on the latest industry technology
  • Ability to deal with stakeholders at all levels, ability to cultivate relationships
  • Broad knowledge and experience in dealing with outside suppliers and is comfortable negotiating timing and pricing with suppliers
  • Experience working with national brands like Loblaws, Sobey’s, and Walmart would be an asset
  • Exceptional computer skills, specifically in the use of MS Excel and related software
  • Basic understanding of databases
  • Strong understanding of prepress methods (including colour management), finishing methods and requirements, other related manufacturing/fabrication, packaging and shipping

Behavioural Competencies:

  • Excellent organizational skills – methodical and detail orientated
  • Creativity and strong problem solving skills in order to present solutions and recommendations to key stakeholders
  • Ability to work in a fast-paced environment, continually prioritizing and multi-tasking
  • Demonstrates strong leadership traits, abilities and behaviors
  • Strong communications skills, both written and verbal
  • Self-motivated and enthusiastic
  • Team Orientation: Works as lead in a group of 5-6 planners and project managers and oversees workflow accordingly amongst group
  • Cultivates Relationships: Direct contact with customers, sales, estimating, plant managers, supervisors, line workers, suppliers, purchasing and accounting
  • Problem Solving: Demonstrates a need to know why & how things work (or don’t work) with a responsible, pro-active, problem- solving, get-it-done attitude — always has a “Plan B”
  • Autonomy: Demonstrates an extremely high level of independence and ownership of their work at all levels and through all stages – including cost responsibility and invoicing
  • New Methods: Proactive in researching alternative methods and materials — including emerging technologies
  • Solution-Oriented: Is comfortable and enthusiastic in discussions with customers and supportive of efforts of sales dept. Has become a go-to person in team for creative solutions and recommendations

Job Type: Full Time/Salary Based
This position offers a competitive compensation plan and benefits package, including health, dental and life insurance and paid vacation.  To learn more about our company, please visit www.tigroup.ca   Please submit your resume to Human Resources at jobs@tigroup.ca and reference Account Production Manager in the subject line no later than 5:00 pm (EST) on December 19th, 2017.

TI Group is an equal opportunity employer and does not discriminate on the basis of race, citizenship, colour, creed, sex, sexual orientation, age, marital status, disability, or other protected characteristics and is committed to employing a diverse workforce.

(Posted December 5, 2017)

Product Flow Supervisor (Full-Time Position)

Under the direction of the Logistics Manager, the Product Flow Supervisor is responsible for the tracking and flow of all TI Group produced items within the TI Group Campus along with the editing, and population of all required info on the Master Schedule.  This role is the centre of communications and liaison between Kitting and Production.

We Offer:
We’re a leader in integrated visual communications that provides strategic, cost-effective solutions for our clients. We’re passionate about keeping up with the latest digital technology so we can offer our clients the best.

How You’ll Get Results

  • Manage the flow of product throughout campus
  • Actively attend and participate in all production meetings
  • Ensure verification of kitting info (items, distros, pick list, inventory) is accurate and available for ready to work items.
  • Understanding and following docket specifications in order to identify work flow and forecast timelines
  • Liaise with Production Planning, Finishing, CSR’s, and Kitting regarding troubleshooting and problem solving regarding location and timing of item arrival.
  • Liaise with Assistant Manager Kitting and Packaging regarding kitting concerns, item discrepancies, completion timelines, and space capacity.
  • Direct and lead Internal Driver on duties and tasks.
  • Ensure driver completes pack slip checks prior to loading and transferring goods from building to building
  • Ensure that all internal transfers are logged and any discrepancies reported and addressed.
  • Provide ongoing Performance reviews to department employees, consult and give feedback to team on overall progress
  • Ensure product flow department employees are in compliance with all safety and work rules and regulations
  • Ensure packing labels are accurately prepared and printed for packaging
  • Ensure proper staging and identification of all items in inventory lanes
  • In partnership with Logistics Manager, contribute to sharing continuous improvements ideas, and initiatives.
  • In partnership with Logistics Manager, map and document standard operating procedures on product flow
  • When required support Inventory with item location and retrieval
  • Completion of all special projects as assigned

Years of Experience:

  • 1 year print industry experience
  • 2 years in a shipping, inventory, receiving, and or operations capacity.

Education:
High School/GED, College preferred

Must-Have

  • Strong understanding and skilled usage of Microsoft and Google Applications
  • Available for unscheduled additional hours of work
  • Strong communication and organizational skills
  • Strong interpersonal skills and ability to build relationships
  • Team player and promote a team environment
  • Ability to work in fast paced environment, continually prioritizing and multi-tasking
  • Take initiative, explore new methods, provide recommendations and share new ideas
  • Operate within Quality and Health and Safety Guidelines according to company policy.

Nice-To-Have

  • First Aid Training
  • WHMIS Training

Job Type: Full Time/Salary Based
This position offers a competitive hourly salary and benefits package, including health, dental and life insurance and paid vacation.  To learn more about our company, please visit www.tigroup.ca   Please submit your resume to Human Resources at jobs@tigroup.ca and reference Product Flow Supervisor in the subject line no later than 5:00 PM (EST) on December 19th, 2017.

TI Group is an equal opportunity employer and does not discriminate on the basis of race, citizenship, colour, creed, sex, sexual orientation, age, marital status, disability, or other protected characteristics and is committed to employing a diverse workforce.

(Posted December 5, 2017)

In-Store Marketing Specialist (Full-Time Position)

We are looking for a solution-focused Marketing Specialist based on-site at client location to recommend creative ideas for new sign components and execute large and complex in-store signage programs to support National, Divisional and Control Brand marketing plans.

We Offer:

We’re a leader in integrated visual communications that provides strategic, cost-effective solutions for our clients. We’re passionate about keeping up with the latest digital technology so we can offer our clients the best. We can provide a competitive compensation package and fully paid benefit plan. Our qualified team members are offered flexibility, training and advancement opportunities.

How You’ll Get Results
Brainstorm and collaborate on new ideas, materials and prototypes to present to the client. Work closely with TI Group internal Project Managers to build and maintain programs.

MAJOR RESPONSIBILITIES:

  • Reporting to the Account Manager; recommend creative ideas for new sign components and team processes through COE presentations.
  • Assist key stakeholders in building signage plans that support marketing programs’ objectives and strategy. Provide costs and signage recommendations to project stakeholders for optimal cost efficiency and communication effectiveness.
  • Manage various in store marketing, store wide campaigns, new product launches and customer facing sign elements across multiple store formats, designs and sizes.
  • Build sign lists (based on agreed-upon direction) with detailed job specs, submit to suppliers, and manage quote process, negotiating for best prices.
  • Maintain approved budget for individual program, ensuring cost effectiveness.
  • Manage timelines for signage portion of marketing process.
  • Coordinate signage production with printers and approve printer proofs.
  • Approve proofs based on creative and print ready PDFs supplied
  • Coordinate signage distribution to stores, troubleshooting when issues arise.
  • Assist with obtaining information to issue purchase orders
  • Maintain clear communication and positive relationships with internal/external stakeholders.
  • Use strong familiarity with store banners and their unique signage needs to provide recommendations for signage programs.
  • Attend weekly status meetings.
  • Effectively communicate Program updates and respond to client within 24 hours.
  • Lead special projects as required
  • Assist to train team members as required

Years of Experience:

  • Minimum of 5 years previous experience in marketing, with accountability for project budgets in excess of $100,000 is an asset.

Education:

  • Post-secondary education (major in Business or Marketing an asset)

Must-Have:

  • Familiarity with print production processes.
  • Data management experience using MS Office applications, especially strong in Excel.
  • Project Management skills
  • Marketing skills and principles
  • Communication skills
  • Presentation skills
  • Strong project management, decision-making and negotiating skills.
  • Highly organized, able to prioritize effectively and work independently in a fast-paced environment. Able to handle challenging project timelines.
  • Creative problem-solver with a strong work ethic and attention to detail and accuracy.
  • Excellent interpersonal and communication skills, both oral and written
  • May need to work extra hours to complete task on hand upon discussion with Manager

Nice-to-Have:

  • Deliver quality work on large/complex in-store signage programs, ensuring timely execution.
  • Accountable for working cost-effectively within budget requirements.
  • Advanced Project Management Skills – PMP (Professional Project Management) certification.

Job Type: Full Time/Salary Based
This position offers a competitive compensation plan and benefits package, including health, dental and life insurance and paid vacation.  To learn more about our company, please visit www.tigroup.ca   Please submit your resume to Human Resources at jobs@tigroup.ca and reference In-Store Marketing Specialist in the subject line no later than 5:00 pm (EST) on December 19th, 2017.

TI Group is an equal opportunity employer and does not discriminate on the basis of race, citizenship, colour, creed, sex, sexual orientation, age, marital status, disability, or other protected characteristics and is committed to employing a diverse workforce.

(Updated December 5, 2017)

Sales Assistant/CSR (Full-Time Position)

Under the direction of the VP, Enterprise Sales, the Sales Assistant will provide support and co-ordination of our various market segments and sales activities. In this role, you will be assigned to specific accounts and/or Account Managers and will have direct and indirect revenue generating responsibilities.

We Offer:
We’re a leader in integrated visual communications that provides strategic, cost-effective solutions for our clients. We’re passionate about keeping up with the latest digital technology so we can offer our clients the best. We can provide a competitive compensation package and fully paid benefit plan. Our qualified team members are offered flexibility, training and advancement opportunities.

How You’ll Get Results
This is the bridge between our customers and the Production Planning, this role will impact the final product they receive. The position has responsibilities to customers, to our Sales team, to our Manufacturing group, and to the company as a whole. It is responsible for the documented communication of customer critical issues such as changes to the delivery time frame and additional charges. This position also handles the administrative aspect of our order process, from estimating to invoicing, to ensure the timely processing of all of the documentation associated with a project.

MAJOR RESPONSIBILITIES:

  • Receive and co-ordinate all incoming orders and information, either through sales personnel, internal customers or directly from customers. Check all information received from the customer for accuracy and completeness.
  • Attend client meetings as required; receive all questions and concerns from external and internal customers.
  • Provide technical support between sales department and the client with inside personnel.
  • Responsible for the efficient flow of all customer changes, requests and ensuring that deadlines are met
  • Thorough knowledge of internal procedures and processes.
  • Responsible for the proper escalation of issues should customer expectations fail to be fulfilled.
  • Provide advice and recommendations on production process and follow up with Account Manager.
  • Confirming that all the information is available for an efficient processing of customer orders.
  • Co-ordinate all customer issues with the production planning department.
  • Accurate filing and tracking of customer files throughout the organisation.
  • Confirm flow of information between customers and external suppliers.
  • Ensure invoicing is done on a timely basis; all additional charges are documented and justified.
  • Support the quote request and order write up process in support of the Account Manager.
  • Responsible for communication work-back schedule to Account Manager, and updating of any changes.
  • Responsible for maintaining the customer database for assigned Account Managers.
  • Co-ordinate and schedule customer OKs and plant tours, when required.
  • Fully understand the print production process from prototyping to fulfilment and how to engage internal and external resources.
  • Gain a thorough knowledge and understanding of TI Group’s production equipment and capabilities
  • Supports team efforts and initiatives – participate in the on-going improvement of processes and methods
  • Take initiative, explore new methods, provide recommendations, share new ideas
  • Available for additional hours if need be and will do what it takes to get the job done
  • Arrange adequate coverage for your duties and responsibilities for any planned absence i.e. holidays

ADDITIONAL RESPONSIBILITIES:

  • Strong understanding of prepress methods (including colour management), finishing methods and requirements, other related manufacturing/fabrication, packaging and shipping.
  • Understanding of supporting technology – ePACE, creating/editing dockets, estimates, change orders, multiple dockets.
  • Advanced Project Management Skills – PMP (Professional Project Management) preferred.

Years of Experience:
Minimum 3 Years in a Print and/or Display Manufacturing / POP environment

Education:
Post-secondary education including college or university in the graphic arts

Qualifications/Experience:

  • Thorough knowledge of printing process and procedures.
  • Basic knowledge of the sales process; experience in sales and/or marketing.
  • Ability to deal with stakeholders at all levels, ability to cultivate relationships.
  • Ability to manage customer expectations and handle difficult customer issues in a manner that will ensure the continuation of a long-term relationship.
  • Exceptional computer skills, specifically in the use and application of MS Word/Excel and related software.
  • Solid working knowledge of all production equipment and processes in POP and POP finishing, distribution, and POP fulfillment.
  • Strong understanding of prepress methods (including colour management), finishing methods and requirements, other related manufacturing/fabrication, packaging and shipping.
  • Understanding of supporting technology – ePACE, creating/editing dockets, estimates, change orders, multiple dockets.
  • Project Management Skills – PMP (Professional Project Management) certification preferred.
  • Understands prepress methods / MAC
  • Proficient in Adobe Acrobat, Photoshop, Illustrator, InDesign, Microsoft Office (Word, Excel, PowerPoint).

Behavioural Competencies:

  • Excellent organizational skills – methodical and detail- orientated.
  • Creativity and strong problem solving skills in order to present solutions and recommendations to key stakeholders.
  • Ability to work in a fast-paced environment, continually prioritizing and multi-tasking.
  • Demonstrates ability to build strong relationships and team-orientated.
  • Strong communications skills, both written and verbal.
  • Self-motivated and enthusiastic.

Job Type: Full Time/Salary Based
This position offers a competitive compensation plan and benefits package, including health, dental and life insurance and paid vacation.  To learn more about our company, please visit www.tigroup.ca   Please submit your resume to Human Resources at jobs@tigroup.ca and reference Sales Assistant/CSR in the subject line no later than 5:00 pm (EST) on December 8th, 2017.

TI Group is an equal opportunity employer and does not discriminate on the basis of race, citizenship, colour, creed, sex, sexual orientation, age, marital status, disability, or other protected characteristics and is committed to employing a diverse workforce.

(Posted November 24)

Production Planner (Full-Time Position)

We are looking for a self-motivated, enthusiastic, professional Production Planner that will work in our most central role at TI Group. This position has direct contact with the widest variety of people – customers, sales, estimating, plant managers, supervisors, line workers, suppliers, purchasing and accounting.

We Offer:
We’re a leader in integrated visual communications that provides strategic, cost-effective solutions for our clients. We’re passionate about keeping up with the latest digital technology so we can offer our clients the best. We can provide a competitive compensation package and fully paid benefit plan. Our qualified team members are offered flexibility, training and advancement opportunities.

How You’ll Get Results
The Planner is responsible for managing and coordinating project(s) from docket creation to completion of the job. Working in a team, the Planner will work with other Planners to service an assigned Sales group.  The Planner will use resources on the team to solve problems and make decisions at all stages of the job.  You will also have relationships with Sales team, Manufacturing group, customers and Company as a whole.

MAJOR RESPONSIBILITIES:

  • Project Co-ordination
    • Have a thorough understanding of each job being handled – including end use. (A single job may have many parts.)
    • Confirm that all specifications received for the job are complete – including packing and shipping information – contact Sales, or the Customer, for clarification when necessary
    • Ensure that job specs match estimate provided, and communicate any cost variations to Sales.
    • Create a docket for each job as per current production department methods and processes
    • Arrange a schedule for proofing, printing and finishing – including the acquisition of outside materials and / or subcontracted work – as required to meet the delivery requirements of the project
      • If the requested delivery cannot be met, the best possible date must be determined and communicated to Sales immediately
    • Prepare all necessary layouts / impositions required for prepress
    • Inspect proofs and mock-ups before submission to Sales / Customer
    • Follow-up with TI Group employees, or with subcontractors, to ensure accuracy of work being done and timely delivery of materials, job parts and / or the finished project
    • Inspect and approve all final job samples – both customer and internal samples
    • Be available for consultation regarding job information before, during or after actual production
    • Be aware of, and responsible for, all costs associated with final production of jobs – NCRs where applicable are to be completed and approved
    • Ensure that all purchase orders are included and contain final, confirmed pricing
  • Review the overall costs of the job once complete and shipped to confirm that all job costs have been accrued – be prepared to explain variances from actual to estimated
  • Submit the completed docket and the reviewed (with comments) cost sheet within 48 hours of final shipment to Sales for final invoicing

ADDITIONAL RESPONSIBILITIES:

  • Gain a thorough knowledge and understanding of TI Group’s production equipment and capabilities (speeds, limitations, preferred substrates)
  • Gain a thorough knowledge and understanding of the equipment and capabilities of our suppliers and sub-contracted vendors
  • Be available for colour and / or quality checks
  • Personally inspect the quality and correctness of work being done at TI as required
  • Periodically negotiate timing and / or pricing with suppliers to achieve promised delivery dates and / or recover profitability
  • Assist with, and ensure, the timely completion of NCRs (Non-Conformance Reports) when required
  • Support team efforts and initiatives – participate in the on-going improvement of processes and methods
  • Take initiative, explore new methods, provide recommendations, share new ideas
  • Available for additional hours if need be and will do what it takes to get the job done
  • Communicate absences i.e. holidays to senior planner/team lead to arrange for adequate coverage for your duties and responsibilities

You are the bridge between our customers and the final product they receive. You will have responsibilities to those customers, to our Sales team, to our Manufacturing group, and to the company as a whole. You must execute these responsibilities by coordinating the efforts of many people, performing many operations. Further, in this position you will ultimately approve, or create, the plan that will determine the end result – in quality, in timeliness, and in profitability. The decisions you make will affect both the reputation of our company and our ability to earn a profit.

Years of Experience:
Minimum 2 years related experience in print production

Education:
Post-secondary education including college or university in the graphic arts

Qualifications/Experience:

  • Strong knowledge of manufacturing functions – production process including press impositions; experience with project management techniques
  • Strong knowledge of Printing and staying up to date on the latest industry technology
  • Ability to deal with stakeholders at all levels, ability to cultivate relationships
  • Broad knowledge and experience in dealing with outside suppliers and is comfortable negotiating timing and pricing with suppliers
  • Exceptional computer skills, specifically in the use and application of MS Word/Excel and related software
  • Basic understanding of databases
  • Strong understanding of prepress methods (including colour management), finishing methods and requirements, other related manufacturing/fabrication, packaging and shipping
  • Understanding of supporting technology – ePACE, creating/editing dockets, estimates, change orders, multiple dockets

Behavioural Competencies:

  • Excellent organizational skills – methodical and detail orientated
  • Creativity and strong problem solving skills in order to present solutions and recommendations to key stakeholders
  • Ability to work in a fast-paced environment, continually prioritizing and multi-tasking
  • Demonstrates strong leadership traits, abilities and behaviors
  • Strong communications skills, both written and verbal
  • Self-motivated and enthusiastic
  • Team Orientation: Works as a team and shares work accordingly amongst group
  • Cultivates Relationships: Working with senior planner/team lead initiative direct contact with customers, sales, estimating, plant managers, supervisors, line workers, suppliers, purchasing and accounting
  • Problem Solving: Demonstrates curiosity as to why & how things work (or don’t work) with a responsible, problem- solving, get-it-done attitude
  • Autonomy: Demonstrates a strong level of independence and ownership of their work through all stages – including cost responsibility and invoicing
  • New Methods: Proactive in researching alternative methods and materials — including emerging technologies
  • Solution-Oriented: Is comfortable and enthusiastic in discussions with customers and supportive of efforts of sales dept.

Job Type: Full Time/Salary Based
This position offers a competitive compensation plan and benefits package, including health, dental and life insurance and paid vacation.  To learn more about our company, please visit www.tigroup.ca   Please submit your resume to Human Resources at jobs@tigroup.ca and reference Production Planner in the subject line no later than 5:00 pm (EST) on December 8th, 2017. 

TI Group is an equal opportunity employer and does not discriminate on the basis of race, citizenship, colour, creed, sex, sexual orientation, age, marital status, disability, or other protected characteristics and is committed to employing a diverse workforce.

(Posted November 24, 2017)